Last updated: 2026-05-06
Used Cars Burlington ("we", "us") respects your privacy and complies with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). This policy describes what personal information we collect, how we use it, and how we share it.
When you submit a form, call our tracking number, or text us, we may collect: your name, phone number, email address, the city or neighborhood you're in, the kind of car you're interested in, and any details about your credit or income situation that you choose to share. We also collect basic technical data (IP address, browser type, pages visited) for analytics.
We use your information to: (1) connect you with our vetted used-car and financing partner; (2) follow up about your inquiry; (3) measure which pages and ads bring qualified leads; (4) improve the site.
Information you submit is shared with our used-car and financing partner so they can contact you about your inquiry. We do not sell your information to third parties, and we do not share it with anyone other than the named partner. Our partner is contractually required to use your information only to respond to your inquiry and to honour your unsubscribe and contact-preference requests.
By submitting a form or initiating a call/text, you consent to our collection, use, and sharing of your information as described above. You can withdraw consent at any time by emailing us at the address below — withdrawal applies to future use; it does not retroactively undo a referral that has already happened.
If you submit a form with your phone number or email, our partner may contact you by phone, text, or email to follow up about your inquiry. You can opt out of future communications at any time by replying STOP to a text, by clicking unsubscribe in an email, or by telling them on a call.
We use standard analytics cookies to understand how visitors use the site (e.g. which pages they visit, where they came from). Analytics data is aggregated and not tied to your name or contact details. You can disable cookies in your browser settings.
We retain submission data for up to 24 months for follow-up and analytics purposes, then delete it. Anonymized analytics data may be retained longer.
You have the right under PIPEDA to access the information we hold about you and to ask us to correct anything that's wrong. Contact us at the address below to make a request.
For privacy questions, requests for access or correction, or to withdraw consent, email us at privacy@usedcarsburlington.ca. We respond within 30 days.